Conversation Session

Summary of a session with any optional follow up requests


Categories

Customer Experience


AI GPT Source

CompanyOpenAI
Application  Powered by GPT-4
LLM Tech.GPT-4

ChatGPT Session

SEA to LAX Itinerary
  • Prompt: I'm flying from SEA to LAX next week. I'm a leisure traveler with little experience in airports. Prepare an itinerary for an airport journey from parking, to checkin, bag drop, security check, finding my gate and a quick meal.
  • Response: Here is an itinerary for your airport journey from parking to boarding your flight at SEA (Seattle-Tacoma International Airport) to LAX (Los Angeles International Airport). Please note that it's recommended to arrive at the airport at least 2 hours before your domestic flight to ensure a smooth experience.

    1. Parking: On the day of your flight, drive to the airport and follow the signs for parking. SEA has various parking options including general, terminal direct, and overheight parking. Choose a parking facility based on your preference and budget. Remember to keep your parking ticket with you, as you'll need it to pay when you exit the parking lot.

    2. Check-in: After parking, proceed to the terminal building. Locate your airline's check-in counters on the departures level. If you haven't already checked in online, you can use the self-service kiosks or go to the airline counter to check in and print your boarding pass. Make sure to have your ID and flight information handy.

    3. Bag drop: If you have checked luggage, proceed to your airline's bag drop counter. Present your boarding pass and ID to the airline representative, and they will tag and take your luggage. Keep the luggage receipt, as you might need it later to locate your luggage in case of any issues.

    4. Security check: Next, head to the security checkpoint. Make sure to have your boarding pass and ID ready. Follow the signs and join the queue. Remove any electronics, liquids, and other items as per the TSA guidelines. Place them in the provided bins and proceed through the metal detector or body scanner. Collect your belongings after the scan and continue to the airside of the terminal.

    5. Finding your gate: Check the information screens or your boarding pass for your gate number. Follow the signs and use the airport map to navigate your way to the gate. Keep an eye on the screens for any gate changes or updates.

    6. Quick meal: Before reaching your gate, you might want to grab a quick meal. SEA has various dining options, ranging from fast food to sit-down restaurants. Choose a place that suits your preferences and budget. Some popular options include Beecher's Handmade Cheese, Starbucks, and Anthony's Fish Bar.

    7. Boarding: After your meal, head to your gate and wait for the boarding announcement. Keep your boarding pass and ID ready. Board the aircraft when your group or row number is called and find your assigned seat.

    By following this itinerary, you should have a smooth airport journey from parking to boarding your flight. Have a great trip from SEA to LAX!


Continued Discussion
  • Prompt: I heard an announcement of a gate change for my flight but I did not understand the message. How do I find my new gate assignment?
  • Response: If you missed or didn't understand the gate change announcement, there are several ways to find your new gate assignment:

    1. Information screens: Check the airport information screens displaying flight information. They are usually located throughout the terminal. Locate your flight number and departure time on the screens, and they will show the updated gate number.

    2. Airline app or website: If you have access to a smartphone or computer, you can check your airline's app or website for updated flight information, including gate changes. Log in with your reservation details, and the app or website should display the current gate assignment.

    3. Customer service desk: Find your airline's customer service desk or help counter and ask the representative for your new gate assignment. Provide your flight number and departure time, and they will be able to give you the updated information.

    4. Ask airport staff: If you can't locate your airline's customer service desk or an information screen, you can ask airport staff, such as security personnel or employees at restaurants or shops, for assistance. They can help direct you to an information screen or customer service desk where you can find your updated gate assignment.

    Remember to keep an eye on the information screens and listen for additional announcements in case of further gate changes or updates related to your flight.



Continued Discussion
  • Prompt: I arrived at LAX. Where are the uber and Lyft pickup locations?
  • Response: At LAX (Los Angeles International Airport), Uber and Lyft pickup locations are situated at the LAX-it lot, a dedicated area for ride-hailing services.

    To get to the LAX-it lot, follow these steps:
    1. Exit the baggage claim area: After arriving at LAX and collecting your luggage, exit the baggage claim area on the arrivals level.

    2. Locate and follow the signs: Look for signs directing you to the LAX-it lot or "Ride App Pickup" area. These signs will guide you to the pickup location.

    3. Take the LAX-it shuttle: To reach the LAX-it lot, you will need to take a free shuttle bus. The shuttle stops are usually located outside the baggage claim area, marked by green columns with "LAX-it" signs. Shuttles run 24/7, and the wait time is generally just a few minutes.

    4. Board the shuttle: Board the LAX-it shuttle, which will take you to the pickup area. The ride should take about 10-15 minutes, depending on traffic.

    5. Arrive at the LAX-it lot: Once you arrive at the LAX-it lot, follow the signs to the designated Uber or Lyft pickup zones.

    6. Request your ride: Open your preferred ride-hailing app (Uber or Lyft), input your destination, and request a ride. The app will provide you with the exact pickup spot within the LAX-it lot where your driver will meet you.

    Ensure that you confirm the driver's name and vehicle details before getting into the car for your safety.



Continued Discussion
  • Prompt: Oh no, my checked bag did not show up at the LAX bag claim. Now what do I do?
  • Response: If your checked bag did not show up at the LAX baggage claim, follow these steps to report and resolve the issue:

    1. Baggage service office: Locate your airline's baggage service office in the baggage claim area. The office is usually near the baggage carousels and should have signage with your airline's logo.

    2. Report the missing bag: Approach the baggage service agent and inform them about your missing luggage. Provide them with your baggage claim ticket, flight information, and a description of your luggage (e.g., color, size, brand, and any distinctive features). The agent will check the system to see if your bag was delayed, misplaced, or put on a different flight.

    3. Complete a missing baggage report: If the agent is unable to locate your bag immediately, they will ask you to complete a missing baggage report. Provide your contact information, including your phone number, email address, and local address if you're staying in the area. You'll be given a reference number or file number for your case – keep it handy, as you'll need it for any follow-up communications.

    4. Follow-up on your bag status: The airline will search for your missing luggage and update you on its status. In most cases, the bag is located within 24-48 hours, and the airline will arrange for its delivery to your local address or offer you the option to pick it up at the airport.

    5. Interim expenses: Depending on the airline's policy, you might be entitled to compensation for necessary interim expenses, such as toiletries or clothing, while you wait for your luggage to be located. Ask the baggage service agent about their specific policy and keep any receipts for reimbursement purposes.

    6. Stay in contact with the airline: If your bag is not found within a few days, keep in touch with the airline's baggage service department, providing them with your reference or file number. They will keep you updated on the search progress and any further steps you need to take.

    Remember to remain patient, as airlines usually have procedures in place to locate and return lost luggage to their rightful owners.



Continued Discussion
  • Prompt: I flew on Alaska to LAX. Can you help me find the baggage service office?
  • Response: Certainly! To find the Alaska Airlines baggage service office at Los Angeles International Airport (LAX), follow these steps:

    1. Proceed to the baggage claim area: After arriving at LAX, head to the baggage claim area on the lower level of Terminal 6, where Alaska Airlines flights usually arrive.

    2. Look for the office: The Alaska Airlines baggage service office is located in the baggage claim area, typically close to the baggage carousels. Look for signage with the Alaska Airlines logo or ask airport staff for directions if you're unable to locate the office.

    3. Approach the baggage service agent: Once you find the office, approach the agent and inform them about your missing luggage. They will assist you in filing a missing baggage report and guide you through the next steps.

    In case you need further assistance or have trouble finding the office, you can also call the Alaska Airlines baggage service number at 1-877-815-8253. Remember to have your baggage claim ticket, flight information, and a description of your luggage ready when you speak with the agent.